Call Center Services | Lead Generation & Appointment Setting
Call Center Services
Market research, customer satisfaction surveys, inbound calls and appointment setting or lead generation services are handled by our experienced marketing and call center personnel. We offer reliable and efficient call center services that are designed to enhance sales and leads.
Do you have too few opportunities for your sales force to call on? Is morale of the sales force low? Does your sales force have a high turnover? Does your sales force spend too much time trying to set up appointments?
Simply put, our lead generation and appointment setting process delivers increased communications for our clients. That additional customer communication results in direct sales or sales appointments and, ultimately, increased business. Our call center and lead generation services are structured to help uncover important information about market trends, discover public opinions on issues vital to our client, raise funds, or build customer relations.
Our clients sell business to business and often offer relatively sophisticated products and services. Our call center and appointment setting solutions provide a professional and “seamless” experience to their prospective clients. Members of our dedicated staff of professionals have a minimum of ten years experience each in corporate sales, corporate communications and advertising. Our call center and lead generation services are designed to help you gather information about your market.
Productive Strategies can work from your database or develop one for you. Our call center solutions are highly targeted to minimize wasted calls. The fewer wasted calls, the more efficient we are for you. We work closely with you to determine exactly who you want to reach and focus all our energies to capturing that market. Once we know the parameters, we call only those targets. Our value to our clients is in leveraging their time and providing dynamic information and opportunities.
Our call center solutions deliver an ongoing stream of feedback to clients. By fax, e-mail or direct calls, our call center keeps clients current on prospect feedback, appointments, and contacts. That communication keeps our direction and vision clear, and enables us to be immediately responsive to your needs.
Productive Strategies is fully staffed to handle inbound 800 number calls as well as our traditional outbound appointment making services.
Why people buy appointment setting
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