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Is It Hard For Your Customers To Be Heard Inside Your Organization?

Phil Krone • Aug 02, 2011

Is it hard for your customers to be heard inside your organization? Are you able to get and use key customer insights you need to improve your product or service, your operations, your business model, and your corporate strategy?

Some companies tackle this tough challenge with market research, others with feedback from sales representatives. But now a new, highly productive tool actually puts your customers on your team: Customer Advisory Boards-one of the best-kept, most cost-effective secrets in business today.

Customer Advisory Boards . . .

  • Elevate customer “conversations” to strategic dialogues
  • Increase sales via referrals and retention of current customers
  • Create a strategic competitive advantage for your company
  • Let you see your company through your customers’ eyes
  • Produce customer-inspired ideas for new products and services
  • Build powerful customer loyalties by asking for honest feedback
  • Show you the future of your industry as your customers see it

Serve your customers too through peer networking and learning.

What do your customers really think about your company?

Find out firsthand by elevating customer “conversations” to strategic dialogues. Hear your customers loud and clear with a professionally developed and facilitated Customer Advisory Board. Our extensive experience in conducting more than 250 CABs ensures value for you-and your customers.

To learn more, click the reply button below and send us your name and phone number. We will call to arrange a meeting or answer your questions. Let your customers give you the competitive advantage you need to succeed.

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